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Socketic

An AI assistant that knows when to hand over.

The assistant answers common questions from your own pages and documents. When it can't help, the conversation moves to your team's inbox with the full history attached.
AI Chatbot & Live ChatStatus: In development
Get notified at launch Works on: Any website

What it does

Answers from your content

Train the assistant on your pages and documents, then test it in a playground.

Shared inbox

AI and human replies in one thread, with assignment, notes and escalation.

Live visitors

See who is on your site and which page they are reading.

Automations & insights

Routing rules, and reports on what the AI couldn't answer.

Features in detail

Assistant

  • Knowledge sources
  • Behavior settings
  • Playground for testing
  • Answer-gap reports

Inbox

  • All, unassigned, mine, escalated, AI and resolved views
  • Internal notes and saved replies
  • Assignment and escalation
  • Visitor context alongside the chat

Team

  • Roles and permissions
  • Business hours
  • Notifications

Security

  • Allowed domains
  • Identity verification for signed-in users
  • Banned visitors list

Have something in mind? Let's build it.

Tell us what you're working on. We'll reply by email with honest thoughts on how we'd approach it.